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Frequently Asked Questions

Frequently Asked Questions

Here are some of the most common questions we receive from our customers.

DeviceHope offers a wide range of gaming products including high-performance gaming PCs, gaming accessories like keyboards and mice, VR gear, and high-definition monitors. We also provide software solutions to enhance your gaming experience.
DeviceHope provides a variety of customization options for your gaming PC. You can choose the processor, graphics card, RAM, storage options, and even the type of cooling system. Our team is available to help you build a PC that meets your specific gaming needs.
We offer a standard one-year warranty on all our products, which covers any manufacturing defects. Additionally, customers can purchase extended warranty plans for added protection. Our support team is always ready to assist you with any issues you might encounter.
You can reach our technical support team through our website's contact form, by email at [email protected], or by calling our customer support hotline. We also have an extensive online knowledge base and FAQs to help you troubleshoot common issues.
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For more information on payment options, please visit our payment information page or contact our customer service team.